Your information.Your privacy.
This Privacy Policy explains how DOTEX.TALK may collect, use and protect information provided through this website and our digital services.
We aim to collect only information that is reasonably needed to communicate with you, understand your requirements and deliver our services.
Privacy mattersInformation We Collect
Contact information
When you contact DOTEX.TALK, we may receive information such as your name, phone number, email address, business details and other information you choose to provide.
Project information
We may collect information about your project, requirements, preferences, content and technical requirements when you request or engage our services.
Referral information
If you submit a referral through our Referral Program, we may collect your contact information and information about the person or business you are referring.
How We Use Information
Communication
We use information you provide to respond to enquiries, discuss projects, provide quotations and communicate about services.
Project delivery
Information may be used to plan, develop, configure, maintain and deliver services requested by a client.
Business operations
Information may be used for legitimate business administration, invoicing, customer support, record keeping and service improvement.
WhatsApp & Direct Communication
Communication channels
If you contact DOTEX.TALK through WhatsApp, email, phone or another communication channel, the information you provide through that channel may be retained as necessary to respond to your enquiry or provide services.
Third-party platforms
WhatsApp and other communication platforms operate under their own privacy policies and terms. DOTEX.TALK does not control how those platforms process information within their systems.
Cookies & Analytics
Website analytics
DOTEX.TALK may use analytics tools such as Google Analytics to understand website traffic, visitor behaviour and general website performance.
Cookies
The website may use cookies or similar technologies for functionality, analytics, preferences or performance. You may be able to control cookies through your browser settings.
Future services
If additional analytics, advertising or tracking services are introduced, this policy may be updated to reflect their use.
Payments
Payment providers
Where online payment services are used, payment information may be processed directly by the relevant payment provider.
Payment details
DOTEX.TALK does not need to retain complete card, banking or other sensitive payment credentials when those details are processed directly by an external payment provider.
Third-party terms
Payment providers may process information according to their own privacy policies, security practices and terms.
Third-Party Services
External platforms
Our websites or services may use third-party platforms such as hosting providers, domain registrars, analytics services, payment providers, advertising platforms, plugins, APIs or other software services.
Third-party privacy
These services may process information according to their own privacy policies. Where appropriate, we recommend reviewing the privacy policy of the relevant third-party service.
Data Retention
Business records
We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations or protect legitimate business interests.
Deletion requests
You may contact DOTEX.TALK to request deletion of personal information where applicable. Certain information may need to be retained where required by law or for legitimate business purposes.
Data Security
Reasonable safeguards
DOTEX.TALK takes reasonable measures to protect information against unauthorised access, loss, misuse or disclosure.
No absolute guarantee
No internet transmission, storage system or digital service can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
Your Choices & Rights
Access & correction
You may contact us to request access to or correction of personal information that you have provided, subject to applicable law.
Communication preferences
You may request that we stop using your contact information for certain non-essential communications.
Applicable rights
Your privacy rights may vary depending on applicable law and your location.
Referral Program
Information submitted through the Referral Program may be used to register the referral, verify eligibility, communicate with the referred person or business and process any applicable referral commission.
Referrers should only provide information that they have a reasonable basis to share. Where appropriate, the referred person or business may be contacted to discuss the proposed project.
Referral information will be handled in accordance with this Privacy Policy and the applicable Referral Program Terms.
Changes to This Policy
DOTEX.TALK may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements or business practices.
The updated version will be published on this page. Continued use of the website after an update may be subject to the revised policy.
Privacy questions?
If you have a question about how your information is handled, please contact DOTEX.TALK.
Contact DOTEX.TALKThis Privacy Policy is provided as a general website privacy document and should be reviewed and adapted to your actual services, technologies, data practices and applicable legal requirements.